Peer support is backed by a growing body of independent research, and we're committed to helping people build confidence in managing their own wellbeing.
As industry pioneers, we developed our platforms with a strong belief that combining human expertise and technology can help us create safer communities for everyone. One of the key features of our platform is our ability to identify content that may indicate a user needs support and connect them with appropriate help in real time. Our machine-learning classifiers underpin our platforms, flagging potentially harmful content in milliseconds for human review. We are at the cutting edge of online peer support working with leading researchers across the world.
Today is a good day 😊
Peer drives
employee
wellbeing
Peer support research has shown that it's associated with:
No one understands the unique challenges, fears, and doubts of working life quite like peers who have faced similar struggles.
Employees often crave connection with others at eye level - where they can be heard, understood, and accepted. Peer support builds this essential sense of belonging, which is crucial to mental, emotional, and physical wellbeing.
When employees are struggling, they often just need reassurance that they're not alone and the confidence to express what they need.
Reductions in low mood, loneliness and isolation
Achieving a greater sense of happiness
Seeing an increased level of self-esteem
Improved quality of life and social functioning
Happiness & wellbeing: The
TalkLife Workplace impact
Impact-focused and transparent reporting
Our impact framework underpins our product development and our extensive research programmes with some of the world's leading research teams inform our understanding of online behaviour, wellbeing and the critical role technology can play in offering support. We hold a strong commitment to tangible research outcomes that have timely and relevant applications.
We are also committed to understanding our own impact as a platform and regularly undertake assessments and research to understand this.
Reporting and data-sharing
As a TalkLife Workplace partner, you will receive quarterly de-identified reports that highlight current usage patterns and any key trends across your employee population.
- Patterns of usage
- Engagement levels
- Mood and topics discussed
- Outliers and community sentiment
Your organisation-specific trends and data will be kept confidential and will not be disclosed to any third parties or partner organisations. We'll also support you with building engagement and increasing awareness of TalkLife Workplace across your workforce based on current trends.
Data protection and security
At TalkLife Workplace, we strive to uphold the highest data privacy standards for our users. We have implemented a suite of security across our architecture to ensure our members' privacy and security are upheld. Through our governance and overarching management, we continually review our security policies and procedures.
We comply with the relevant data security and privacy standards of the UK, Australia, the US, and the EU. More information about what data is collected and how it is collected can be found in our privacy policy here.
World leading research partners
We are committed to advancing wellbeing research to create impactful support options. Collaborating with leading researchers, we explore key questions, including the link between nonsuicidal and suicidal self-injury online, aiming to expand the evidence base and practical impact in this field.
Frequently asked questions
Common questions about evidence-based peer support and TalkLife Workplace research.
Research consistently shows peer support reduces feelings of isolation, improves wellbeing, and increases help-seeking behaviour. Peer support is backed by a growing body of independent research, and we are committed to advancing it.
We collaborate with leading universities and research institutions to study online peer support, including how to identify people who may need support, the quality of peer interaction, multilingual support, and wellbeing outcomes. This work expands the wider evidence base for peer support.
Peer support helps people feel less alone, builds a sense of belonging, and reaches people who may never have sought wellbeing support before, including those your existing services may not. It can complement your wider wellbeing provision by giving employees a safe, 24/7 community.
All research uses anonymised, aggregated data with full ethical approval. We never share identifiable employee information. Our Privacy Policy details how data is handled.
See what TalkLife Workplace
can do for you
Discover how evidence-based peer support can transform employee wellbeing at your organisation.