On-demand teletherapy & counselling via partner providers
Short-term, on-demand counselling delivered by partner providers, matched to each employee's needs. Pay only for what you use, with no minimums, no admin fees, and no waiting lists.
24h
Average time to first appointment
60
Languages supported on the on-demand counselling
98.1%
Stay with their first therapist match
33,000
Licensed therapists available worldwide
A choice for their voice
Employees choose how they want to communicate. Sessions happen on their schedule, from wherever they are in the world, in over 60 languages.
Video
Face-to-face sessions from anywhere
Phone
Talk through it on a call
Text / Live Chat
Type at their own pace in real time
81+ specialist
focus areas
Therapists specialise across a wide range of presenting issues, so every employee gets matched to someone who truly understands what they're going through.
Matched to who
they need
Employees specify their needs and personal preferences to be matched to a licensed therapist they can genuinely connect with.
Anxiety 
Spanish 
LGBTQ+ 
Depression 
Trauma 
Mandarin 
Self-esteem 
Grief 
Relationships 60+
Languages available
33,000
Licensed therapists
More than just therapy sessions
Beyond one-to-one sessions, employees get access to group conversations, guided journaling, and wellbeing classes.
Therapy Sessions
One-to-one sessions via video, phone, or live chat. Employees choose the modality that feels most comfortable.
Therapist-Led Groups
500+ group sessions available. Facilitated conversations with 5 to 18 members in a safe, supportive setting.
Journaling
A guided daily journaling practice that can be shared with the therapist to support ongoing reflection.
Wellbeing Classes
A rotating library of 65+ topics. 50 to 200 employees join per class to learn skills and coping strategies.
Simple referral process
Two referral pathways: staff referral via a short form, or a self-referral link shared directly with the employee.
Refer
Submit a short referral form for each employee, or share a self-referral link. Confirm consent.
Match
The employee receives an invitation and works through a seamless online matching process, selecting preferences and availability.
Connect
A licensed therapist is matched within 24 hours on average and reaches out directly. Sessions start right away.
Support
After sessions complete, employees retain access to TalkLife Workplace peer support for continued community care.
Refer
Submit a short referral form for each employee, or share a self-referral link. Confirm consent.
Match
The employee receives an invitation and works through a seamless online matching process, selecting preferences and availability.
Connect
A licensed therapist is matched within 24 hours on average and reaches out directly. Sessions start right away.
Support
After sessions complete, employees retain access to TalkLife Workplace peer support for continued community care.
Fully accredited therapists
Every therapist in our partner network meets rigorous professional standards, ensuring employees receive high-quality, professional support.
Clinical master's degree (or equivalent) from a recognised institution
Registered with governing bodies in their country or region
Minimum 3 to 5 years post-master's clinical experience
Experienced in short-term, solutions-focused counselling
Multicultural and multilingual expertise representing the employees they serve
Transparent quarterly reporting
Reports are generated quarterly to support cost management and activity monitoring, while maintaining full employee anonymity and confidentiality.
Number of referrals received
Counselling sessions used during the reporting period
Sessions still available for new employees
Access to employee case notes with consent
Pay per session. No surprises.
Choose the number of sessions per employee (we recommend a minimum of 3, with an average of 6 across our partners). Add more sessions with approval at any time.
No minimums
Pay only for what you use
No admin fees
Zero hidden charges
No no-show fees
Employees cancel freely
Give your employees the support they deserve
On-demand, affordable, and accessible. Get started with TalkLife Workplace Counselling for your organisation.